Effective: October 20, 2025
North Shore Counseling (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy in accordance with applicable privacy laws and international privacy standards.
-
Information We Collect
We may collect different types of information depending on how you interact with our website and services:
- Contact details (e.g., name, email, phone number)
- Appointment details and communications
- Messages you send us (including SMS)
-
How We Use Information
By providing your phone number and consenting to receive text messages from us, you authorize us to send SMS messages to the phone number you provided. This consent applies to communications related to:
- Schedule and manage appointments
- Send confirmations, reminders, directions, and service updates
- Respond to inquiries
No Selling, Sharing, or Disclosure
No mobile opt-in, SMS consent, or phone numbers will be shared or sold to any third party or affiliate for marketing or promotional purposes. All information collected through SMS communication is kept confidential and used solely to provide requested services or respond to direct inquiries. We take appropriate measures to protect your data and ensure it remains secure.
SMS Communications
By providing a phone number, you may receive texts for appointments and directions. Message/data rates may apply. Reply STOP to opt out.
Data Security & Retention
We use reasonable safeguards and retain information only as needed for the purposes above or as required by law.
-
Contact
Questions or requests: info@thenorthshorecounseling.com
-
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.